This policy explains how OnsStay uses cookies and similar technologies to recognize you when you visit our platform.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow us to recognize your device and remember your preferences, improving your experience on our platform. They also help us understand how you use our services so we can make improvements.
Specialized Support Channels
Essential Cookies
Required for the platform to function properly. Cannot be disabled.
• User authentication
• Session management
• Security features
• Load balancing
Functional Cookies
Remember your preferences and enhance your experience.
• Language preferences
• Currency settings
• Search history
• Recently viewed properties
Analytics Cookies
Help us understand how visitors interact with our platform.
• Page views and navigation
• Time spent on pages
• Error tracking
• Performance monitoring
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
• Personalized ads
• Retargeting
• Social media integration
• Conversion tracking
Specific Cookies We Use
Cookie Name
Type
Duration
Duration
_ons_session
Essential
Session
Maintains user session
_ons_auth
Essential
30 days
Authentication token
_ons_csrf
Essential
Session
Security token
_ons_lang
Functional
1 year
Language preference
_ons_currency
Functional
1 year
Currency preference
_ons_recent
Functional
30 days
Recently viewed properties
_ga
Analytics
2 years
Google Analytics ID
_gid
Analytics
24 hours
Google Analytics session
_fbp
Marketing
3 months
Facebook pixel
Third-Party Cookies
We may allow third-party service providers to place cookies on your device for the following purposes:
Google Analytics: Website traffic analysis and performance monitoring
Google Ads: Advertising and conversion tracking
Facebook Pixel: Social media advertising and analytics
Stripe: Payment processing and fraud prevention
Intercom: Customer support chat functionality
These third parties have their own privacy policies governing the use of cookies. We encourage you to review their policies for more information.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
View what cookies are stored on your device
Delete some or all cookies
Block all cookies or specific types
Set preferences for specific websites
Please note that blocking essential cookies may affect the functionality of our platform.